(631) 862-3251
  The Patient Advocate's role is to protect patients' rights by serving
as a liaison between the patient and the hospital. The Advocate
acts on the patient's behalf by enhancing communication with the
clinical team, including doctors, nurses, technicians and clerical
staff. Confidentiality is the cornerstone of the advocate-patient
relationship.
The Advocate takes time to listen to problems and concerns, and
then conveys them to of the appropriate hospital staff members
and/or administration. By crossing departmental lines and working
with staff at all levels, the Advocate creates solutions that result in
patient satisfaction. The Advocate can assist with completion of
Health Care Proxies and provide education regarding Advanced
Directives. The Patient Advocate can also arrange for language
and/or signing interpretative services at no cost to patients. While
the main objective is to solve problems, the Advocate also
contributes to the establishment of policies that improve the quality
of care rendered to patients and families.
Notice Of Privacy Practices
We are required by law to protect the privacy of health
information that may reveal your identity, and to provide you with
a copy of our notice that describes the health information privacy
practices of our hospital, its medical staff, and affiliated healthcare
providers that jointly provide healthcare services with our hospital.
A copy of our current notice will always be posted in our
reception area.You will also be able to obtain your own copies by
calling our office at (631) 862-3590 or asking for one at the time
of your next visit.If you have any questions about the Notice of Privacy Practices
or would like further information, please contact our Privacy Office
at (631) 862-3590. Individuals with concerns about quality care or patient safety are
encouraged to contact the Patient Advocate at (631) 862-3251 or
the Patient Safety Hotline at (631) 862-3870. If following contact
with the above your concerns are not resolved, the public may
contact the Joint Commissions Office of Quality Monitoring at
(800) 994-6610 to report concerns or register a complaint.
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